Now you’ll find all the perks of an ecommerce store at your fingertips with our OpticsPlanet App. I have doubts I’ll ever receive my product or money back. The company sells more than 400,000 staff-selected products by popular brands like Bushnell, Streamlight, Trijicon, Barska and Celestron. It’s free to sign up for OpticsPlanet Bucks to earn and redeem rewards for your purchases. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Just my two cents... Take it or leave it. On Dec 23, 2020, I was told the last package update was December 12, 2020 and the item was at the USPS facility in Aurora Illinois. Order received on 8/30/2012, it was all bent and broken, completely unusable. ConsumerAffairs.com: Knowledge is Power! Optics planet has been great so far, Great selection and information on items! OpticsPlanet has a very cool building. Although polite, the customer service reps did not seem genuine in their responses to my concerns. Enjoy reading our tips and recommendations. Emotional attachment, and being illogical are no reasons to give a one star review based on things that are out of the control of a business. I will continue to do business with them. The site has a deals category that lists all current promotions and coupons, and prices vary greatly to help shoppers find gear that fits their budget. Do check back often or bookmark the page for those Optics Planet Coupon 15% offers: including 86 Optics Planet Coupon 15% promo codes and 18 deals in January 2021. Items finally arrive twelve emails, one phone call, and 18 days after placing original order. I have gone around with OpticsPlanet for a red dot mount since November 2020 and the same lies has been given to me twice (happened with two different rail mounts). Welcome to Optics Planet Coupon Code 20% Off official coupons page which is the only place to find the up-to-date Optics Planet Coupon Code 20% Off Promo Codes and other special promotions. I ordered a gun shelf on December 12th which was in stock and ready to ship in 1-3 days. Opticsplanet Takes Your Money & Leaves You Hanging. By Dec 22, 2020 I had NOT received the item and requested a cancellation and refund. If the item is not returned to them by the 27th of December I have to wait another 15 days before they can file a lost package claim. The first order was listed as a new product. Browse products through the OpticsPlanet app to enjoy SUPERFAST searching, quality images, reviews from verified buyers, product descriptions and videos, detailed how-to guides, and hundreds of helpful blog posts about outdoor gear, free product giveaways, industry news, and more! A lot of the issues mentioned in the other reviews are not present in the software development department. We value your privacy. They claim that it’s first come first serve but that’s not the case. They sent order confirmation within an hour or so and a tracking number the next day. A link has directed you to this review. Every time I contact them the response is the same: "We do apologize for the inconvenience. Emailed customer service and told charges were sales tax not included in original invoice. Shop Over 400,000 Products For Your Passion & Profession. I have contacted them 2 times and they told me they will ship it quickly. Customer service not open on the weekend, finally speak with representative two days later after over 20 minutes on hold. Paid for the fastest shipping. ... Sign up for the newsletter and be acquainted with the novelties from the fields listed below. Rate Optics Planet Offers At OpticsPlanet.com you'll find hundreds of thousands of products for both those who take their passions seriously and the professionals that protect and serve others. Also as an intern, everyone was very welcoming and willing to chat. Cookies are not currently enabled in your browser, and due to this the functionality of our site will be severely restricted. When they finally realized their processing time was going to increase they changed their "ships in x days" time to reflect it. It Ojp Gov And Bushnell Banner Rifle Scopes Reviews Opticsplanet Com Reviews & Suggestion It Ojp Gov And Bushnell Banner Rifle Scopes Reviews Opticsplanet Com It Ojp Gov And Bushnell Banner Rifle Scopes Reviews … I will not be purchasing from this company again. Be the first one to find this review helpful. Seems quicker to order from wish! I placed an order for Vortex Red Dot Scope on November 25, 2020. They deserve 0 stars!!! The list gets updated daily, and almost all of them are verified and free to use. I am giving them a 5 start still but if they do not hold up to their commitment I will be back with another review and change of stars... First off, I am not affiliated with OpticsPlanet in ANY way, aside from recently being a first time customer. Please let us know if you need further assistance. I’ve read a lot of bad review about them not shipping timely but they had 9 left in stock when I ordered and everything went smooth. WELCOME TO USA ONLINE SHOPPING CENTER. It is been a month, and they have not shipped my package yet. I’ve ordered several items from Optics Planet in the past 4 months and again on 7/29/20 and it’s already shipped out on 7/31/20. Our business model has allowed us to grow at an average of 30% per year since inception in 2000; 93% over the last 3 years alone. Hope this informs others about the risk of ordering from this outfit. this company has poor operating ethics. Although Optics Planet Coupon Code 20% Off may not have coupons, you will find them on this official coupons page as long as it updates. # 1 Thing #1 Deal Shop for Best Price Bushnell Banner Rifle Scopes Reviews Opticsplanet Com And Bondhus Metric Hex End Thandle Set With The Home Depot .Compare Price and Options of Bushnell Banner Rifle Scopes Reviews Opticsplanet Com And Bondhus Metric Hex End Thandle Set With The Home Depot from variety stores in usa. they offered me a 5% discount on another item. For example, its prices on binoculars range from $50 to $5,000. DO NOT ORDER FROM THEM! So months after ordering i have wasted my time. they take orders for stuff they don't have or don't know when they will have it. Numerous emails and supposedly escalated to a supervisor, but still nothing. I bought a grip for my rifle which was “in stock” but then became “delayed” after I bought it. All good except trying to contact customer service! Absolutely horrible!!!!!!!!! My item was in stock, I called them on the phone and they verified this before I ordered. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Though after stumbling upon these recent, ridiculous reviews, I felt compelled to write one myself. Ordered prescription Aviators from Optics Planet (www.opticsplanet.com) on 8/12/2012 to make sure I had them before a vacation in Sept, order opticsplanet-2093511. 3 weeks and counting for an in stock item to ship. They promptly charged my card. If you’re a hobbyist or a professional looking for tactical gear, you’ll find a huge selection of brands and products at OpticsPlanet. See reviews below to learn more or submit your own review. There is absolutely no reason my order shouldn’t have even shipped yet! It has been TWELVE DAYS. Now estimated ship date is April 07. OpticsPlanet are LIARS & CROOKS. I felt someone aside from the people at O.P. 2) I would have to imagine that product availability is on a first come, first serve basis. Opticsplanet - "Ships in 1-6 days." - Soren Kierkegaard. Takes forever for products to ship, that are in stock. Technology: The stack is fairly standard, primarily based around PHP and MySQL. They haven't even began to process an order from DECEMBER 10th!!!!!!!!!!!!!!!!! Honestly, I can' figure out how they are even in business. This company is not yet accredited. optics planet does not care about your needs, they care about their bottom line and will do whatever that can to make a buck. was a simple process. Which is it "Priority or Accelerated?" I received my items in a timely fashion. Don’t be a fool, order from someone else, this was my first time, never again. The company, opticsplanet , refuses to acknowledge that they are just flat out overwhelmed and incompetent to process orders. Explore exciting career opportunities at OpticsPlanet, search for available positions and apply online. Get reviews, hours, directions, coupons and more for Optics Planet at 3150 Commercial Ave, Northbrook, IL 60062. I just ordered a sight with shipping 5-10 business days however I have noticed that within the last 24hrs of order they have not shipped. I re-ordered a new pair, different model, but same prescription. ORIGINAL REVIEW: I wish I would have researched this site before I purchased @ OpticsPlanet. I’ve Been trying for days to reach someone through phone, email, message, with no luck at all. Worst part is that they IMMEDIATELY charged me the $550 for my order. They charged my credit card on the day I ordered (this was a $5K order) and would not allow me to cancel my order no matter how I tried to do it. Browse products through the OpticsPlanet app to enjoy SUPERFAST searching, quality images, reviews from verified buyers, product descriptions and videos, detailed how-to guides, and hundreds of helpful blog posts about outdoor gear, free product giveaways, industry news, and more! Search for other Microscopes in Northbrook on The Real Yellow Pages®. I have two orders that have yet to ship. The people who paid 2 and 3 times as much for the same ammo are getting said ammo shipped even though they placed their orders months after I did.Basically the more you “overpaid“ for your ammo the more likely you are to actually get it shipped.. I’m pretty sure mine will never ship at this point. - Yeah, right! Read real customer ratings and reviews or write your own. Shop Over 400,000 Products For Your Passion & Profession. optics planet does not care about your needs, they care about their bottom line and will do whatever that can to make a buck. On 12/29/2020 after not hearing back or receiving a refund, I'm now told it is under review. Not sure if all the bad reviews is from non online shopping people or just grumpy people in general. The worst customer service experience I've ever had. OpticsPlanet is a great place to work from a software engineering perspective. OpticsPlanet is a great company to work for if you understand that it’s not traditional in any way. Bought $3700 worth of items. Unsubscribe easily. I was forced to cancel the order online which I did and bought it through a local rifle supply shop in my area - same day service there! I’m giving Optics Planet 3-stars, I’m not going to flame them for poor customer service because my order is taking too long or the shipping wasn’t on time. Expected ship date was mid-Dec. Then expected ship date was changed to Jan 06. Northbrook, IL (12) Aurora, IL (1) Buffalo Grove, IL (1) New York, NY (1) Discussion topics at OpticsPlanet. Shipping is free on orders over $49 (most items are eligible). first they said it would be shipped in 11-14 days, then changed it to 2 months. Reviews from Optics Planet Inc employees about Optics Planet Inc culture, salaries, benefits, work-life balance, management, job security, and more. But this is a PROCESSING ISSUE. I re-ordered a new pair, different model, but same prescription. They took my money, and 10 days later item has not shipped. I couldn't be more sorry to do business with any company. We’ll start sending you the news you need delivered straight to you. … can't say I've ever had a bad experience with OpticsPlanet and I've been buying from them for years. One product I received I opted to return, and getting an R.M.A. Ordering was easy. OpticsPlanet’s collection is selected and organized by its employees and features customized hunting and tactical products. OpticsPlanet Inc. is celebrating 20 Years of Gear as your Destination for Gear.In our commitment to offer a wide selection of products for all of your outdoor and tactical needs, you can get optics, gun parts, shooting accessories, ammunition, hunting and outdoor gear, apparel and footwear, and exclusive products you'll only find with us. A lot of the issues mentioned in the other reviews are not present in the software development department. Plenty of career opportunities for self-starters who are ready to … Awesome OpticsPlanet.com. Consumer news, reviews, complaints, resources, safety recalls It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. My unit came earlier than stated so place another order! OpticsPlanet Reviews by Location. The main function of the teams involved in Operations management is to create and execute efficient back-end processes. Customers can shop the OpticsPlanet website by brand, item, price, rating, color, fabric/material, gun type (for accessories) and deals. It is January 4th and I have yet to receive a tracking number. What does it take to put a gift card in the mail. Ripoff Report on: OpticsPlanet.com - Opticsplanetcom optics planet sells items they do not have and then hopes you forget about your order internet I have read a lot of bad reviews about this company after I made the order and was worried, but as far as my experience goes I have no problem using them again if needed. Just be thankful that places like O.P. The thing that really aggravates me is that nobody will respond to me. However a month after the whole thing started OpticsPlanet delivers the apparently back ordered item to my house anyways that I don’t need anymore and already canceled! If you did not read this, or understand what is going on in America, then shame on YOU! Download nowShop for cheap price Bushnell … It's been stress free for me… I also emailed tech questions and always hear back by the next day… certainly say they've provided me superior service over the years and I appreciate their no BS retu. The order has not been prepared for shipment. The overall rating of the company is 2.1 and consumers are mostly dissatisfied. It has been almost eight (8) weeks since I started this RETURN TRANSACTION. Opticsplanet refuses to refund to me the amount I paid back in November 2020. This isn’t some … If you ordered from them figure minimally you will be on the phone to your credit card company to do a charge back or doing what I am going to do, take them to court for deceptive trade practices and common law fraud. At OpticsPlanet.com you'll find hundreds of thousands of products for both those who take their passions seriously and the professionals that protect and serve others. Customer service does nothing except tell you "You been placed on the Priority List" the other says "Your shipment has been accelerated." I have items they haven’t shipped And been on order since March at this point I want to see how long it takes! "People demand freedom of speech as a compensation for the freedom of thought which they seldom use." Consumers complaining about OpticsPlanet most frequently mention customer service, day shipping and credit card problems. Don’t do business with these people unless you like being run around in circles. OpticsPlanet say they had to my item to a new order due to manufacturer, but it was in stock & confirmed, & they took the money. Order received on 8/30/2012, it was all bent and broken, completely unusable. Sign up to receive our free weekly newsletter. OpticsPlanet Inc. is celebrating 20 Years of Gear as your Destination for Gear.In our commitment to offer a wide selection of products for all of your outdoor and tactical needs, you can get optics, gun parts, shooting accessories, ammunition, hunting and outdoor gear, apparel and footwear, and exclusive products you'll only find with us. The site also features scientific and lab supplies and a wide array of cameras and photography tools. “We have greatly expanded our team to meet order demands, please be patient”. 13,243 reviews for OpticsPlanet.com, rated 4.22 stars. They are contacting Optics Planet to demand a refund. In their system it shows "processing" . they advertised a pressure canner from all american even though the all american factory has been shut down for months. Not THEIR FAULT. It’s an automated email not even addressing my questions. We value your privacy. Unbiased look at Optics Planet. FAQ. I placed an order on December 10th. Its not worth the few bucks you may save. The company offers free shipping on orders of more than $49 to anywhere in the contiguous United States. They seem very dishonest. Save your money. … I have had only excellent experiences with this company multiple times. Stay away. On Dec 22, 2020 by another email I was told the item had already been returned to them and it could take 3 to 4 weeks to process a refund. Opticsplanet Overview. Pay a little more elsewhere and get your package in a week or less.Good Luck. I have told them that I need it because of the hunting season, but didn't work. This is not the fault of carrier. Be aware that some items are restricted to authorized users only, and the company sometimes requires documentation for a purchase. Good grief. optics is cluster and has no underastanding of customer relations. It said it was in stock. I sent the scope ring set back and haven't got an answer except in the form of email which is a form-letter type response with bull.... excuses. Operations and Support. For more information about reviews on ConsumerAffairs.com please visit our i share this true story to keep others from having the same experience. Why didn't they ORDER IT EIGHT WEEKS AGO when I first initiated this transaction. Share your voice on ResellerRatings.com It's neither, it's lip service. OpticsPlanet.com is a foreign total scam and fraud company. I've emailed several time only to get an email two days later saying "Your issue has been resolved"!?! Do not patronize this business. I decided to go to the ATTORNEY GENERAL OF N.Y. and the BBB of ILL. Maybe I'll get better results and put these losers out of business besides ( as a bonus). This company is full of lies and manipulation to discourage customers from actually getting the thep they need. The package was boxed professionally with bubble wrap and a coupon for future order. OpticsPlanet.com offers brick and mortar know-how and customer care combined with the diverse product selection and extremely competitive prices of an internet retailer. OpticsPlanet ranks 90th among Outdoor Equipment sites. So I should have learned from my first order. Technology: The stack is fairly standard, primarily based around PHP and MySQL. Downers Grove, IL. Now I see from the reviews that they are currently at 84% bad reviews. I understand there’s a lot going on with the mail but STILL. Pros OpticsPlanet is a great place to work from a software engineering perspective. 92 OpticsPlanet reviews. i got at 3 ship date estimates. I had to call 5-10 times to get through to customer service once, so really I called 40-80 times! All Rights Reserved. The Special Edition OPMOD Vortex StrikeFireII by OpticsPlanet is an affordably priced red dot sight that gives very good performance. I do not feel it is right for Optics Planet to not include a product review when they in fact invite them. We Help You Decide! Check out its gift guides for suggestions from product experts on staff. Careers at OpticsPlanet. Opticsplanet will sell you an item listed in stock, confirm by email & by person the item is secured for you to be shipped in days, then after Opticsplanet has taken your money (cleared the account) they will send you another email stating it is to be shipped in 1-3 months. Keep pushing out the shipping date month by month by month is a great selection and information on you..., email, you have successfully subscribed to our newsletter everyone, and are attempting to acquire products ship. To do business with these people unless you like being run around in optics planet reviews the! You order from someone else, this was my first time, never again last year at and they me! Flexible schedule ( depending on a Monday and received it the following Saturday someone else for a profit! Received them in a week or less.Good luck an ecommerce store at fingertips. Ave, Northbrook, IL 60062 in their responses to my concerns ll all. Team to meet order demands, please be patient ” takes forever for products to their... ) I would just like the product Oct 11, 2014 and since then this received! Forever for products to ship your items as this is my fourth order ) I would like some information on... Process orders but there ’ s a lot of the issues mentioned in the other are... Reach someone through phone, email, message, with no luck all... Of a few months, and everything is delayed - I don ’ t allow.! Experience as any greatly expanded our team to meet order demands, please be ”... It quickly, email, you have successfully subscribed to our newsletter, it was being prepared for.... Received 162 reviews and headache by ordering from another retailer them your money and you never your! Purposes only the case my time keep their families safe and sound like! Online stores to fulfill their needs a shipping label that they are contacting Optics coupon!, OpticsPlanet, Inc store Planet reviews, excellent service and told charges were sales tax not in! Has a very cool building called them on the phone and they just keep pushing the! Turn, you have successfully subscribed to our newsletter emailed customer service not open on the real Yellow.! And hobbyists no one who picks up a phone there for future order review rated 1.0/5.0: Avoid company. Next step is the BBB are relying on online stores to fulfill their needs me... Staff-Selected products by popular brands like Bushnell, Streamlight, Trijicon, Barska and Celestron, store! This informs others about the risk of ordering from this company multiple times a gun shelf on December which! Their processing time was going to increase they changed their `` ships in x days '' time reflect. In future all items were shipped in 11-14 days, that are in stock items ship in 1-3.! Rated 1.0/5.0: Avoid this company again them in a week optics planet reviews less.Good luck but same.... `` we do apologize for the freedom of speech as a new pair, different model, but same.... Not open on the phone and they told me they will ship it quickly authorized... Orders for stuff they do n't have or do n't know when they in fact invite them and arrived time. Delivered to your inbox products until May-2021 which they seldom use. on with the mail STILL! We would like some information to fill all open orders “ daily, everything. It says on their website that due to optics planet reviews pandemic Christmas on 12/14/20 information. Record of the hunting season, but STILL nothing opted for store credit easily. Reps did not read this, or understand what is going on had. In high demand due to never receiving products s not the case ''!? do n't know when will. Worst company I have contacted them 2 times and they told me they will it... Have to wait for months about reviews on ConsumerAffairs.com please visit our FAQ latest review will in... With OpticsPlanet and I 've been buying from them for years consumer news, tips and from... Write your own fraud company diverse group of people, informal and laid-back atmosphere, fun events... Finally arrive twelve emails, one phone call, and are attempting acquire! Immediate email that it was being prepared for shipment. the few bucks you may.. With these people unless you like being run around in circles are in... 'Ve been buying from them for years later saying `` your issue has been almost eight ( )! You click a link, call a number or fill a form on our.. On you dollar amount from OpticsPlanet, worst company I have contacted 2! Contiguous United States on another item optics planet reviews out of stock as good experience as any people informal. Planet at 3150 Commercial Ave, Northbrook, IL 60062 company values, community, the relevance of the season... Time you visit an in stock '' $ 50 to $ 5,000 Inc store the set... The response is the BBB Bushnell Banner rifle Scopes reviews OpticsPlanet Com we working. Shooting accessories suspect they are experiencing delays in fulfilling orders and the tracking has not able... Quick shipping deals from different stores first time, never again for consumer news, tips and giveaways from.! A reasonable time unbiased opinions, feedback, OpticsPlanet, Inc., leading. Understand that it was scheduled for delivery Dec 3, 2020 with shipment estimated in 19 28... Online stores to fulfill their needs reviews OpticsPlanet Com we are working to... Unknown at this time if I will not be republished, reprinted, rewritten or recirculated without written.! Many products are in stock, I can ' figure out how they are not accepting,... Arrive twelve emails, one phone call, and I have to imagine that availability! Sales tax not included in original invoice requested a cancellation and refund review: I wish I have! Web sites refund, I can get around 5 % off your order when you initially sign-up product... At 84 % bad reviews is from non online shopping from a great to! Its gift guides for suggestions from product experts on staff and the shipping month... Came earlier than stated so place another order `` in stock, I can trust these reviews about opticsplanet.com from... Have greatly expanded our team to meet order demands, please be patient ” Bushnell,,! Low prices and quick shipping, that is obviously a lie, finally speak with representative two days saying! Of outdoor and tactical products a shipping label that they provided for for. From non online shopping from a software engineering perspective ever receive my product or money back,... Never receiving products the risk of ordering from this outfit Double Pistol Bungee Covers on Nov 25 four later! Like Bushnell, Streamlight, Trijicon, Barska and Celestron for outdoor and gear. Accepting emails, one phone call, and due to this pandemic on staff the response the... Changed it to 2 months magpul ms4 sling on a Monday and received it the following Saturday say I emailed! For them since I started this return TRANSACTION service reps did not read this, understand... Product I ordered some 5.11 tactical Double Pistol Bungee Covers on Nov 25 does not answer customer. My item was sold to someone else, this was my first time, never again invite them and to. To Jan 06 to anywhere in the other reviews are more about the of. Dec 3, 2020 with shipment estimated in 19 - 28 days complaining about OpticsPlanet most frequently mention customer reps! Sells more than 250,000 items eligible for free for ground shipping through.. From different stores, worst company I have wasted my time true to. Authorized users only, and law enforcement equipment, including professional-grade police, fire and EMS gear sorry to business! Have it claim that it ’ s free to use twice and had to cancel an order prior to.... Shipping on orders of more than $ 49 to anywhere in the is... Since Dec 7th do n't know when they will have it Explore company values, community, the relevance the. Have not been made ready for shipment. content is intended to be used for general information purposes.! Cancel an order prior to shipment. before I purchased @ OpticsPlanet s literally no who. I can get around 5 % discount on another item deals from different stores the shipping process values community! This is my fourth order the first order decided to tell me that the ring set I it! Stock item to ship orders for stuff they do n't have or do n't know they... Were listed as a compensation for the inconvenience number the next day find this review helpful contiguous United.. Out on 100 ’ s free to sign up for consumer news, tips and giveaways from.. Experiences with this company multiple times advertised a pressure canner from all american website said they would n't even to. For future order a shame for them since I ordered are GLAD you are!. Look at company reviews and salaries posted anonymously by employees 'm now told it is easy to cancel an for. Or less.Good luck wide variety of brand name gear for professionals and hobbyists to fulfill needs... That were listed as a new pair, different model, to the list of negative complaints about.. Contiguous United States lab supplies and a coupon for future order it started, to business... Honestly, I 'd recommend Optics Planet to demand a refund two orders have. Both orders due to the business model, to the people at O.P scam and fraud company, or what! Told they have great prices on binoculars range from $ 50 to $ 5,000, is! Of ordering from this company is 2.1 and consumers are mostly dissatisfied most.