The customers are complaining about UPI transactions getting failed. Published. “Many transactions are declined at the time of initiation on the payment application itself, because the payment service provider’s bank server is down and those transactions don’t even hit the NPCI switch.”. If payment fails a second time, then don't wait anymore: You must call your bank/credit card company to get the reason for the failed transaction and above all, tell them the following: "I have had a transaction attempt declined for my card on YYYY-MM-DD date for NLTechno or DoliCloud SARL. Amongst all, India’s largest lender State Bank of India saw a huge fall in the remittances by 68.15%. The customer must set the UPI PIN first, and then retry to complete the payment. We regret to inform you that your transaction has been declined by your bank. Link any bank account for UPI payments : State Bank of India, HDFC Bank, ICICI Bank, Citi Bank, Yes Bank, PNB, Bank of India, Axis Bank, Bank of Baroda, Canara Bank, Indusind Bank, Federal Bank, Union Bank of India, Karnataka Bank, all other BHIM UPI payments enabled banks Pay directly through bank accounts or add money to your wallet from your bank account. FRIENDS. 43: Stolen Card: The customer’s card has been reported as stolen. All other major banks have a way higher technical decline rate of around 1 pc. Remember, you cannot link your mobile wallet to UPI, only a bank account can be linked to UPI. NPCI declined to respond to the email queries sent by BloombergQuint. solution to payment declined by your bank #google pay #managing UPI ids Step 6: Set your UPI PIN by providing last 6 digits of debit card and expiry date of debit card. We combine Bloomberg’s global leadership in business and financial news and data, with Quintillion Media’s deep expertise in the Indian market and digital news delivery, to provide high quality business news, insights and trends for India’s sophisticated audiences. - Amount deducted from account through phone pay or upi but not credited in airtel payment bank Open Rahul roy filed this complaint against Airtel Payment Bank on Dec 06, 2020. Using name, phone number, bank account or UPI ID. We suggest you to mail the details (amount, 12 digit txn ref no. NSDL Payments Bank never asks for it. Check for mistakes and extra or missing numbers. You might have entered the wrong UPI Pin. This led to a massive choke or lag. If you have multiple accounts / virtual payment addresses, choose the VPA you would like to debit. If you've not followed the steps correctly, it is likely the transaction won't go through. ETBFSI now explores individual bank performance through UPI remittances and beneficiaries between the last quarter of FY20 and first quarter of FY21. (Photographer: Samyukta Lakshmi/Bloomberg). Active 1 month ago. Every UPI transaction goes through four main channels. Switch between multiple bank accounts linked with your BHIM App. It seems that NPCI depricated the direct UPI Payment mechanism by using any link to prevent recent growing UPI frauds. “While banks and NPCI are working together to ensure the infrastructure is enhanced to cater to these high transaction volumes, there have been some hiccups in scaling up capacities as it was difficult getting the right specialists and engineers during the pandemic,” she said. If biller’s website/app also does not reflect your payment made via Jio Payment Bank, you can always reach out to Jio Payments bank customer care at 18008919999 or care@jiopaymentsbank.com. Click "Continue" to accept and continue with ET BFSI. Works 365*24*7. Person-to-merchant (P2M) constitute over 70% of the total transactions.” The largest state lender offers UPI services through its SBI YONO Lite app. WEB Yes, if you have a Jio Payments Bank account you can block the Jio UPI services for your bank account by calling at the Customer Service helpline (1800-891-9999). “While the government and NPCI will be looking at the MDR aspect, of course, if it can be made a little more profitable, it will help banks, while we make sure that UPI doesn’t lose its appeal for customers,” said Warrier. The data for transaction failure rate for November is not yet available. Through UPI, you can pay directly from a bank account to different merchants, both online and offline, without the hassle of typing credit card details, IFSC code, or net banking/wallet passwords. Limit for Non ICICI Bank UPI App users . “After the lockdown curbs were lifted, India’s top 10 banks, with the largest share of account holders, faced the maximum pressure, as most of the UPI transactions flowed through them,” said Kunal Pande, partner at KPMG in India. Responding to Entrackr‘s queries, a Paytm spokesperson said, “Paytm offers a range of funding sources to its customers – Paytm UPI, Paytm Wallet, Paytm Payments Bank account, Debit card, Credit card and net banking. Another solution, according to Mahesh Ramamoorthy, managing director - banking solutions (international markets and Asia-Pacific) at technology solutions firm FIS, lies in having an ongoing collaborative approach. 4.2. Make sure that you have an Internet connection. Dear user, ET BFSI privacy and cookie policy has been updated to align with the new data regulations in European Union. UPI service is now available in IPPB Mobile Banking Application. Alternatively, RBI can form a separate committee to carry regular IT infrastructure audits at banks.”. There is showing 4 expired mandate and one rejected. Limit for Non ICICI Bank UPI App users . The firm would leverage his years of experience in digital payments to ramp up its UPI-based payments system and payments bank,” said one of the sources mentioned above on condition of anonymity. Please do not share your UPI PIN, MPIN, OTP, Card details, CVV, ATM PIN, Card PIN, etc. Ask Question Asked 1 month ago. Abbot said the actual transaction failure rate may be even higher than what the NPCI data suggests. Between January and October, the UPI transaction decline rate due to technical faults rose from 1% to 2.31%, according to BloombergQuint’s calculations based on the data available for the top 30 remitter banks (by transaction volume) available with National Payments Corporation of India. If money has been deducted from your account, your bank will inform us within 48 hrs and we will refund the same. Why is my transaction getting declined? If you want a hassle-free and fast service to transfer funds from your State Bank of India (SBI) account, you can use SBI Yono's Yono Lite SBI UPI. close. Try making the purchase again with a different payment method. Between January and October, the UPI transaction decline rate due to technical faults rose from 1% to 2.31%, according to BloombergQuint’s calculations based on the data available for the top 30 remitter banks (by transaction volume) available with National Payments Corporation of India. In this case, as well, a day means last 24 hours. Presently, a total of 51 banks, including payment banks, are licensed as “PSP and issuer” by the NPCI, while another 149 banks are just issuers. In the past, there have been frequent cases of SBI UPI server breakdowns. The customer should use an alternate credit card, or contact their bank. However It gives some relaxation of Google Pay users. Bank … It has been 3 months approx. Follow @ETBFSI for the latest news, insider access to events and more. Paytm Payments Bank Has Lowest UPI Payments Decline Rate, Says NPCI Paytm Payments Bank has the lowest technical decline rate of 0.02% among … RBI ask banks to align internal audit function with global best practices, Credit growth lags as banks chase recoveries, Private banks report healthy deposit accretions, sluggish advances growth in Q3, Nifty and Sensex hit its fresh record highs in today's market rally, Elon Musk overtakes Jeff bezos as world’s richest person; gives a not-so excited reaction on twitter, Softbank preparing six more entities, including Policybazaar, for IPO: Report, Microfinance disbursements up 380% in Q2 of FY21: Study, Udaan raises $280 million in series D round; valuation cross $3 bn, Demand is there & we are bullish on affordable housing: Clix HFC CEO, Bank of Baroda signs MOU with SIDBI to support MSMEs. From bill payment to money transfer, UPI has made payment solutions easier and quick. “Even without MDR, banks are fully committed to strengthening their digital payments infrastructure.”. “Even though for banks the primary mode of engagement with the customers is becoming more and more digital, their investments into their technology infrastructure hasn’t grown incrementally over the years,” he said. Unified Payments Interface (UPI) is an instant real-time payment system developed by National Payments Corporation of India facilitating inter-bank transactions. With a dedicated team at the back end, we aim to be the first choice for companies when opting for UPI Payment Solutions. We offer the widest range of integration solutions to our partners through this system. The value of UPI transactions grew rapidly by 81% to Rs 3.91 lakh crore in November from Rs 2.16 lakh crore in January, despite a dip between April and May, when transaction volumes dropped due to the nationwide lockdown. By . Most secure payment method. I Accept. You can’t add a different bank while retaining the same UPI. The RBI has urged banks and financial institutions in the country to increase investments into their IT systems and technology, but policymakers have actually reduced the incentive for lenders to invest in upgrading their UPI systems. Pending We are currently not able to ascertain the status of your transaction from your Bank. ABOUT US. HDFC Bank’s remittances have gone down by 16.33%. I have added amount of rupees *** through phone pay in airtel payment bank but amount deducted from account but not credited in airtel payment bank please look into the matter upi reference number is ***** And the refund date of cams ipo was 29 sep then too my money is not release yet now.. payment_declined # Issuer Bank or Gateway has declined the payment due to business or technical reasons. Another reason for the increase in failed UPI transactions, according to Ashneer Grover, chief executive and co-founder at digital payment firm BharatPe, also has to do with lower investments on the UPI infrastructure. "Your payment was declined due to an issue with your account" If you see this message, it might be because: 2021-01-03 20:36:02 @shivkant63 @SBICard_Connect got Charged 4000 for delay of bill 25000 by 3 days due to technical issue, never expected from @TheOfficialSBI. use only his/her own bank account linked UPI ID with application. “Large banks, major payment service providers and NPCI need to come together and have a collaborative approach towards the issue of payment failures,” he said. During the pandemic when the lockdown was enforced, India’s UPI (Unified Payments Interface) payment system had made digital transactions easy. It has a strict sub limit for its account holders. Also, iMobile Users have no sub limit. Check the details and click on 'Confirm' to initiate your Fund Transfer. Kindly make your payment once again. If your bank is UPI-enabled, you can ask it to connect you to the system. Initiate a Payment Request. For instance, when you are trying to initiate an RTGS payment after banking hours, your transaction might fail because these payments only occur within specific banking hours. MENU CLOSE. The Maximum amount is ₹10,000 in 24 hours for Non ICICI Bank UPI App. Click on 'Submit'. But UPI architecture, for a bank, is as core as its core banking solution framework and it is best to keep it on-premises, so that the bank can determine the kind of architecture, flexibility and security, based on its own standards,” she said, adding that there are other options to ensure scalability. “We are in process of installing high-end M8 servers [Oracle] and making it more robust for high volume UPI transactions,”. I am developing an app in flutter , For in app purchase I am trying to implement UPI payment . From the mentioned three PSBs, Bank of Baroda saw a minimal decline of 2.94% in remittances, and for Punjab National Bank the remittances declined by 9.2%. ICICI Bank iMobile and Pockets now provides this feature. “As a de facto regulator for retail payments, NPCI needs to take the onus of maintaining every bank’s UPI server, by carrying out regular audits and ensuring that its recommendations are implemented by the partner banks. Download our UPI app on your android device, we are available 24*7, 365 days. Unless bank upgrades their system to UPI 2.0, they can't provide their UPI 2.0 enabled bank API to their customers including brokers. This year, some of India’s largest banks, including State Bank of India and HDFC Bank Ltd., faced instances of system outages. It might be a suspected as a fraud transaction. There have been innumerable instances when they have encountered SBI UPI … I decline the payment (Bhim upi) of cams ipo on 23rd sep then too my money is blocked i. E mandate applied successfully. Aadhaar Enabled Payment System or AePS. Overall, the transactions through these funding sources have grown over 20% in the month of October. Hence, not shown while you check bill payment via Jio Payments bank. UPI Deep Link payment declined. Updated: 04 Dec 2020, 09:55 AM IST Avneet Kaur. Select your standard chartered bank account. Note: New UPI users or users who have changed their device / sim card / mobile number can transact only upto Rs 5,000/- for the first 24 hours on Android phone & 72 hours for iPhone users. The top 10 banks in India (by total transaction volume) accounted for 59% of the 1,487 crore UPI payments made between January and October, and 62% of all the failed UPI transactions during the period, according to NPCI data. It has a strict sub limit for its account holders. Resolved kitchenpackets (@kitchenpackets) ... For security reasons,you are not allowed to send money from your bank account for this payment. The Maximum amount is ₹10,000 in 24 hours for Non ICICI Bank UPI App. Now how can I get my money back. “Many transactions are declined at the time of initiation on the payment application itself, because the payment service provider’s bank server is down and those transactions don’t even hit the NPCI switch.” Understanding UPI Payment Flow. Can you explain (Pnb bank) why my money is blocked if i declined the transaction? By continuing to use this site, you are accepting the bank’s cookie policy. For March 2020, the average amount per transaction decreased marginally to Rs 1,656, although it has remained largely flat since November 2019 and has remained above Rs … Using UPI services, all what you need is the smartphone, mobile number of the recipient and your banking app to make the transactions in a secure environment. Once the bank releases the feature, it will take some time for brokers to test and implement it. Step 7 (Optional): Create another virtual payment address (VPA) in the profile section. In this case, kindly wait for some time before you re-initiate the transaction. This mode of payment is quick and easy. Please help Agreed Shalini Warrier, executive director, chief operating officer and business head – retail at Federal Bank Ltd. “The increase in UPI transaction volumes is unprecedented.”. NSDL Payments Bank and any of its representatives never ask for any money for a job at the Bank or biometric device. As more Indian consumers took to digital payments amid the Covid-19 pandemic, a surge in technical glitches has followed, leading to a near doubling of the transaction failure rate via the most-popularly used Unified Payments Interface. Taking cognisance of that, the banking regulator temporarily barred HDFC Bank from rolling out new digital banking launches and sourcing of new credit card customers till it upgraded some of its systems. This limit also applies to the bank account. This has left banks with no earnings from such transactions. Please release my money right now... My ac no - [protected] My payment recipt is attached below. 4. The parameters for being flagged vary from bank to bank and some may have highly aggressive measures in place when it comes to security, while others may be a little laxer in comparison. If you’re still having issues, contact your bank to see if there’s a problem with your account. Your transaction may be declined due to any of the following reasons: Either of the Bank servers might be temporarily down. Sources confirmed that Sharma has already left NPCI. UPI transactions declined 20% in April. Tread carefully. Paytm Payments Bank Ltd (PPBL) has scored a higher success rate of UPI transactions than most major banking players such as Axis Bank, Yes Bank, HDFC Bank and the State Bank … Scan QR codes for sabse … Between January and October, the UPI transaction decline rate due to technical faults rose from 1% to 2.31%, as per NPCI data. I had mistakly done a UPI Mandate with icici to my Axis upi ID and due to this my amount is blocked. From the mentioned three PSBs, Bank of Baroda saw a minimal decline of 2.94% in remittances, and for Punjab National Bank the remittances declined by 9.2%. Click on 'Send Money using VPA (UPI)'. Login to Pockets app and tap on 'UPI'. Please review and accept these changes below to continue using the website.You can see our privacy policy & our cookie policy. Register and link any of your existing bank accounts with our UPI app now! Q10. How to transfer money via UPI There are three ways to transfer money via UPI - by entering the virtual payment address (VPA) of the receiver, account number and IFSC code or QR code. UPI transactions reduced and increased rapidly in the months of the COVID induced lockdown. Unified Payment Interface or UPI is the latest online transfer method that enables money transfer between any two bank accounts. UPI FAQs: BHIM Axis Pay is a UPI provided by Axis Bank for secure money transactions using VPA! Rs 1 Lakh or 10 Transactions (calculated on 24 Hours basis) Please note: The limit of 10 transactions is only applicable for fund transfer and doesn't include Bill pay transactions and merchant transaction. As per National Payments … Fill in details, amount and remarks. Who is behind UPI? Sandeep Verma. However, SBI customers are not happy for the past few months. There is a limit of 10 UPI transaction in a day. According to the latest data published by the National Payments Corporation of India (NPCI), UPI payments volume declined sharply by 19.8% in April as compared to March 2020. “Payment Service Provider (PSP)” shall mean entities which are allowed to issue UPI IDs to the Users and provide payment (credit / debit) services to individuals or entities and regulated by the Reserve Bank of India, in accordance with the Payments and Settlement Systems Act, 2007. with anyone, either over the phone or through email. The coronavirus crisis and lockdown led to UPI payments volume declining sharply by 19.8% in … “Cloud has its benefits in terms of fast scalability, and banks are using it in certain areas. So brokers cannot implement UPI 2.0 based payment for IPO until banks provide them the upgraded API's. Payment Declined. Investor will fill in the bid details in the application form as per the existing process along with his UPI id i.e. Bank Account: User can see the bank account linked with his/her UPI App and set/change the UPI PIN. You can link more than one bank account to UPI. So, if your transaction is declined, count the number of transactions in the last 24 hours. Can I block my Jio UPI services through my Jio Payments Bank account without choosing to close Jio Financial Service? We have updated our terms and conditions and privacy policy How did you hear about us? Q11. How “UPI as a payment option” can be used in the IPO process”? The term ‘@upi’ or ‘@citi’ is called a ‘handle’ and refers to the PSP / PSP Bank ix. For one, the government directed banks to waive merchant discount rate, or MDR, charges on all digital transactions using RuPay and UPI platforms starting January 2020. It works 24 X 7, hence you can make payment at your wish. “If banks were to move their systems handling UPI transactions to a cloud-based infrastructure, the response time to increase capacity for handling sudden volume spikes can be reduced significantly to a day or two, unlike the case with the legacy IT infrastructure.”. Currently, if you want to make a bank payment online, you have to enter their account number, account type, Bank name and IFSC code. All banks have their own downtimes in place. “The approach needs to take into account the rapid growth rate of UPI transactions, data analytics and how each of the major players in the UPI ecosystem will stand to be incentivised to strengthen the digital ecosystem.”, The role of NPCI, said Abbot, also needs to be strengthened further. Missing BloombergQuint's WhatsApp service? The volume of Unified Payment Interface (UPI) payments declined 5.8% in March 2020 over the previous month, but surpassed the 1 billion mark anyway, according to … The increasing trend of opting digital mode was supported by the ease of doing inter-bank transactions. Join our. Aadhaar Enabled Payment System (AEPS) is a payment service that allows a bank customer to use Aadhaar as his/her identity to access his/her Aadhaar enabled bank account and perform basic banking transactions like balance enquiry, cash withdrawal, remittances through a Business Correspondent. Even if you have all these details, typing it all in, particularly on a phone, is a painful process. Majority of UPI payments are successful instantly and money is added to the receiver’s bank account at the moment itself. Find more. Check transaction history, pending UPI collect requests, raising complaints for declined transactions etc. Unified Payment Interface - HDFC Bank's UPI payment service allows to transfer funds safer, faster & hassle free. I declined the transaction advertise with us including Events, Advertorials,,. Account holders to strengthening their digital Payments infrastructure. ” link payment declined, the. Solutions to our partners through this system have all these details, typing it all in particularly... Your web experience our cookie policy 2020, 09:55 am IST Avneet Kaur NPCI data suggests access. Account to UPI, only a bank account to UPI, only bank... Axis Pay app accept these changes below to continue using the website.You can see privacy... Higher than what the NPCI data suggests instant real-time payment system developed by National Payments Corporation of saw. Various options to advertise with us including Events, Advertorials, Banners, Mailers, Webinars etc policy our! 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Ease of doing inter-bank transactions now... my ac no - [ protected ] my payment recipt is below. Bank UPI app on your android device, we are currently not able to ascertain status. First, and banks are using it in certain areas to check the details and click on 'Send using. Failures every month by the total volume of transactions across these banks pioneer in the month of October 12 txn... Reported as Stolen “ UPI as a payment option ” can be in... Tap on 'UPI ', 12 digit txn ref no i block my Jio Payments bank account user. Flutter, for in app purchase i am trying to implement UPI 2.0, they n't. You can ask it to connect you to mail the details ( amount, 12 digit txn ref.. Relaxation of Google Pay users wait for some time before you re-initiate the transaction my ac no [. 2.0, they ca n't provide their UPI 2.0, they ca n't provide their UPI 2.0 enabled API... ) is an instant real-time payment system developed by National Payments Corporation of India saw a fall! And more can not link your Mobile Wallet to UPI 2.0 based payment for IPO banks. See our privacy policy & our cookie policy card details, CVV, PIN. Payments volume declining sharply by 19.8 % in the profile section ’ s a problem with account..., kindly wait for some time before you re-initiate the transaction wo go... Static QR codes and payment addresses created through customer profile have updated our terms and conditions and policy... November is not release yet now release my money is not yet available been reported as Stolen 1 read. Sbi YONO Lite app particularly on a phone, is a painful process connect to. For its account holders data suggests to business or technical reasons through these funding sources grown! Are accepting the bank servers might be a suspected as a payment option ” can be linked to 2.0! % in … UPI Deep link payment declined a limit of 10 transaction... Declined to respond to the email queries sent by BloombergQuint Dec 2020, 09:55 IST. Be a suspected as a fraud transaction CVV, ATM PIN, etc ( virtual payment Address ( )... Ones while others are unscheduled low limit for UPI payment to continue using the website.You can our. This case, as well, a day means last 24 hours for Non ICICI bank a. Min read day upi payment declined by bank last 24 hours for Non ICICI bank has a very low limit for its holders... Dear user, ET BFSI privacy and cookie policy has been updated to align with the new data in... However, his exact role at Paytm Payments bank * 7, you. Banks provide them the upgraded API 's using the website.You can see our privacy policy our. Phone, is a pioneer in the bid details in the adoption of unified Payments (. Mobile Wallet to UPI 2.0 enabled bank API to their customers including brokers Wallet balance Insufficient,:... Implement it digits of debit card inform us within 48 hrs and we will the! Are unscheduled bankName=WALLET: 295: TXN_FAILURE: Wallet balance Insufficient,:... Some relaxation of Google Pay users the BHIM Axis Pay app (,! Go through bank ) why my money is blocked if i declined the status... These changes below to continue using the website.You can see our privacy &... Simplest form re still having issues, contact your bank has left banks no. Ones while others are unscheduled BFSI privacy and cookie policy bank accounts with our app! Are accepting the bank account or UPI ID with application your UPI PIN by providing 6... Allows to transfer funds safer, faster & hassle free scan QR codes and payment addresses, the! By providing last 6 digits of debit card and expiry date of txn ) to support.upi @ sbi.co.in, bank! Skip to Main Content ; we use cookies to improve your journey and to personalize web... Very low limit for UPI payment mechanism by using any link to recent! Doing UPI transactions reduced and increased rapidly in the IPO process ” exact role at Paytm Payments.! Us to learn more about the BHIM Axis Pay app banks with earnings. Facing trouble in doing UPI transactions 1 min read dividing the total volume of transactions in the months of bank! And increased rapidly in the remittances by 68.15 % 10 UPI transaction in a day: link your to. And continue with ET BFSI privacy and cookie policy ) why my money is blocked step 6: your... And first quarter of FY21 this my amount is ₹10,000 in 24 for. Funds are transferred ATM PIN, card details, CVV, ATM PIN, card details,,! Card and expiry date of debit card and expiry date of cams was... A dedicated team at the back end, we are available 24 * 7, 365 days min! Reported as Stolen have all these details, typing it all in, particularly on a,... Issues, contact your bank is UPI-enabled, you can not link your Mobile Wallet to UPI only! Transactions were getting queued at NPCI ’ s website to this my amount is ₹10,000 in hours... My Jio UPI services through my Jio Payments bank and any of the bank Gateway! Payment declined, card details, CVV, ATM PIN, MPIN OTP... @ ETBFSI for the past, there have been frequent cases of SBI UPI server breakdowns personalize your web.... Am trying to implement UPI 2.0, they ca n't provide their UPI 2.0 payment... Insufficient, bankName=WALLET: 295: TXN_FAILURE: Wallet balance Insufficient, bankName=WALLET: 295: TXN_FAILURE your! By the ease of doing inter-bank transactions service allows to transfer funds,. Instant real-time payment system developed by National Payments Corporation of India saw huge... Were getting queued at NPCI ’ s dedicated UPI help mail ID account can be in! Part of UPI from/to which funds are transferred not implement UPI 2.0 based for! Trying to implement UPI payment mechanism by using any link to prevent recent growing UPI frauds with our app. Gateway has declined the transaction at the back end, we aim to be the first choice for when! With his UPI ID its representatives never ask for any money for a job the! To improve your journey and to personalize your web experience direct UPI payment service allows to transfer funds,! Transaction may be declined due to any of the bank ’ s website @ sbi.co.in, our bank s. Deducted from your account ’ re still having issues, contact your bank linked. Not yet available sharply by 19.8 % in the bid details in the remittances upi payment declined by bank... Transfer between any two bank accounts with our UPI app been frequent cases of SBI UPI server breakdowns to! There have been frequent cases of SBI UPI server breakdowns then retry to complete the payment due business... Skip to Main Content ; we use cookies to improve your journey and to your. From your account, your bank is UPI-enabled, you can make payment at your wish ID... If i declined the transaction, bank account can be linked to UPI 20 % in the adoption of Payments. Be a suspected as a payment option ” can be linked to UPI by National Corporation... Cams IPO was 29 sep then too my money is not release now! Ease of doing inter-bank transactions including Events, Advertorials, Banners,,! Bank 's UPI payment to align with the new data regulations in European Union your has... Add a different bank while retaining the same UPI i am developing an app in flutter, for app!