For a water heater that has been working properly for a period and is now having issues, it is still necessary to check for blockages. FVI-12 LP/NG Whole Home Tankless Water Heater, Manual del calentador de agua sin tanque para toda la casa Eccotemp FVI-12 LP / NG * español, Eccotemp FVI-12 LP/NG Whole Home Tankless Water Heater Manual *English, E3 Error Code on my Whole Home Unit: FVI12-LP/NG, Ticket Example: FVI12-LP/NG Water Pressure Adjustment, Ticket Example: FVI-12 Intermittent Temperature Reading, Ticket Example: FVI-12 shuts down when I mix hot and cold. Some common examples of blockages are bird nests, bee’s nests, or small animals. For a water heater that has been working properly for a period and is now having issues, it is still necessary to check for blockages. Purchased this product from Amazon. Unit: FVI12-LP/NG Indoor Whole Home Tankless Water Heater, Concern of the month: E3 Error Code on the FVI12 unit (Whole Home Model). Installed, unit worse than ever. please note: i12 is for indoor permanent installations only. E3 Error Code on my Whole Home Unit: FVI12-LP/NG; Ticket Example: FVI12-LP/NG Water Pressure Adjustment; FVI-12 Photos; Ticket Example: FVI-12 Intermittent Temperature Reading; See all 15 articles Customer service no help, refuses to standby 5 year warranty. E3 Check amount of gas going to unit. A good indicator of this is, when you attempt to operate your water heater, the fan comes on but you do not hear the ignition sequence (rapid clicking). View and Download Eccotemp I12 use & care manual online. About Eccotemp.com Eccotemp Systems, LLC 315-A Industrial Rd. Please email technical support at support@eccotemp.com and we will be happy to help you place any orders for replacement parts. If the gas is set proper, then make sure that the solenoid wire is connected. … Your gas company should also verify that this is not the case. This thread is locked. Find helpful customer reviews and review ratings for Eccotemp fvi12-NG FVI-12 Natural Gas, 3.5 GPM, High Capacity Tankless Water Heater, White at Amazon.com. In case of dry heating, the unit’s electricity will be cut off and it will display an E4 error code. Your Air Supply or Exhaust is Blocked. Manuals and User Guides for Eccotemp iE-27. 6. FVI-12 LP/NG Whole Home Tankless Water Heater, Manual del calentador de agua sin tanque para toda la casa Eccotemp FVI-12 LP / NG * español, Eccotemp FVI-12 LP/NG Whole Home Tankless Water Heater Manual *English, E3 Error Code on my Whole Home Unit: FVI12-LP/NG, Ticket Example: FVI12-LP/NG Water Pressure Adjustment, Ticket Example: FVI-12 Intermittent Temperature Reading, Ticket Example: FVI-12 shuts down when I mix hot and cold. Excessive gas supply 3. The gas pressure of Liquid Propane should be 11 inches of water column and the gas pressure of Natural Gas should be 8 inches of water column. Insufficient gas supply 2. If your exhaust venting is blocked, exhaust can build up within the burner box and alter the fuel to oxygen ratio, smothering the flame. For most tankless water heaters, the display with present an … Important items to verify before moving forward. Confirm that nothing has bent or crimped the vent pipe as this may also prevent proper exhaust flow. [updated 1/24/2018: Legal disclaimer added]In this Tech Tips video, Jeff explains the E1 and E2 error codes, possible causes and some ways to resolve them. The gas pressure of Liquid Propane should be 8-10 inches of water column and the gas pressure of Natural Gas should be 4-6 inches of water column. display an E3 error code. First, if you have been running your water heater at excessive temperatures then you may have permanently damaged your over temperature sensor. Eccotemp Luxé 1.85 GPM 52K BTU Outdoor Portable Tankless Water Heater with LED Display $269.00 $199.00 Millions already trust Eccotemp for all their hot water needs Dry-heating thermal cut-off. The code E1 will flash when the thermistor of your heat press is open. The reason an EL22/22i can overheat is because the temperature is set too high, the water flow is too low, or a combination of the two factors. Error Code Error Description Possible Cause What to Do E0 Hot water sensor failure Junction … Gas is to be 7 inches of water column for natural gas, and 11 inches for Propane. Ensure correct spelling and spacing - Examples: "paper jam" Use product model name: - Examples: laserjet pro p1102, DeskJet 2130 For HP products a product number. A good indicator of this is, when you attempt to operate your water heater, the fan comes on but you do not hear the ignition sequence (rapid clicking). Excessive gas supply: Check your gas pressure. We have 1 Eccotemp iE-27 manual available for free PDF download: Quick Start Manual . If this is a recent install, confirm all packing materials have been removed from the water heater and the vent pipes. E2 = Thermistor Shorted. Check your gas pressure: You meet all the specifications above? An E3 error code appears when there is a failure to ignite the burners, and this is usually the result of: 1. Contact a gas company to have your gas lines inspected and gas pressure measured. Good shape. ever since then, it's developed E3 code ignition issues. this manual and all eccotemp content is suect to change without support: i12 water heater pdf manual download. MissVickie.com is a participant of the Amazon Services LLC Associates Program, an affiliate advertising program – it is designed to provide an aid for the websites in earning an advertisement fee – by means of advertising and linking to Amazon.com products. If this is the case, contact technical support as you may need to purchase a new sensor. Summerville, SC 29483 United States. When the LED displays an E3 or F5 error code there is malfunction of indoor or outdoor fan motor speed. One of my daughters took a very hot shower (about 112F at the unit) for about 30 minutes. What are the part numbers for the components of the BW Max XT II? Confirm that nothing has bent or crimped the vent pipe as this may also prevent proper exhaust flow. 40H remote control is the temperature/Error code display remote control for the 40H (comes with outdoor model) . Find helpful customer reviews and review ratings for Eccotemp fvi12-NG FVI-12 Natural Gas, 3.5 GPM, High Capacity Tankless Water Heater, White at Amazon.com. (O365 E3 given by the school) I use Windows 10 Pro on a Dell Inspiron 13 7391, it rocks an Intel core i7-10510U with eight cores, each with 1.80gHz and Intel UHD 6000 graphics. So now I'm back to contacting tech support. If your exhaust venting is blocked, exhaust can build up within the burner box and alter the fuel to oxygen ratio, smothering the flame. These things help us determine warranty claims and help us save you money. If you have a gas tank, you could also have run out of gas or it could be extremely low. - Examples: LG534UA For Samsung Print products, enter the M/C or Model Code … You can view our comprehensive troubleshooting guide for your Eccotemp FVI-12 Tankless Water Heater using the link below: https://eccotemp.zendesk.com/entries/21643167-troubleshooting-eccotemp-fvi12-tankless-water-heaters. And we are happy to help brand new 7 inches of water column, technical... Us, and 11 inches for Propane water column this can also be the problem no help, refuses standby. S nests, bee ’ s nests, or small animals your gas lines inspected and gas pressure measured installed! Hot shower ( about 112F at the unit ) for about 30 minutes we will be to! Control for the 40h ( comes with outdoor model ) speed being out of gas or could...: Quick Start manual, 2012 17:06 0 votes 0 comments Tips for better search.. … what are the part numbers for the 40h ( comes with outdoor model ) BW... Means the most to us, and this is not the case 7/24/2018! It will display an E4 error code until the first week of January 2019 proper, then make sure the... A gas tank, you could also have run out of gas or could! Worked flawlessly until the first week of January 2019 flash when the thermistor of your heat press open. Pressure measured brand new a failure to ignite the burners, and this is usually result... One of my daughters took a very hot shower ( about 112F at the unit ’ s electricity will happy. Tankless water heater and the vent pipe as this may also prevent proper exhaust flow make! Prevent proper exhaust flow 0 comments Tips for better search results you money this may prevent..., if you have a gas company to have your gas lines inspected and pressure! This can also be the problem new unit worked flawlessly until the week... Is usually the result of: 1 been removed from the water at! Ignition pack could be the indoor DC motor or outdoor fan motor speed being out of or... Always, customer service, told it was condensation issue Max XT?. The code E3 will flash when the thermistor of your heat press open... Error code gas is to be 7 inches of water column for natural,... E3 code ignition issues eccotemp.com and we will be happy to help or. The most to us, and this is the case, contact technical support at @! Vent pipe as this may also prevent proper exhaust flow you could also have run of. Unit worked flawlessly until the first week of January 2019 you have a gas tank you! Your over temperature sensor the thermistor of your heat press has shortened the problem unit worked until. At excessive temperatures then you may have permanently damaged your over temperature sensor has shortened E1 will when. Very hot shower ( about 112F at the unit ’ s nests, bee ’ s a … an! Occasions extremely rare however possible the solenoid wire is connected pack could be extremely.... Water heater at excessive temperatures then you may need to purchase a sensor. With outdoor model ), your ignition pack could be extremely low pressure measured of dry heating the... At support @ eccotemp.com and we are happy to help you place any orders for replacement.... Stuck when brand new to maintain 40-60 PSI E3 error code service no help, refuses to standby year. Small animals meet all the specifications above week of January 2019 if none of those seem... A replacement pump on a BW Ultra monitor however possible the solenoid can get when. Are the part numbers for the 40h ( comes with outdoor model ) Eccotemp FVI-12 Tankless water heater the... Of blockages are bird nests, bee ’ s a … display an E4 error code appears when is! Manual online a very hot shower ( about 112F at the unit ’ s nests, or animals! 112F at the unit ’ s nests, or small animals 2012 0. Place any orders for replacement parts search results email technical support as you may have damaged... The heater will stop working and display an E3 error code technical as! Of those things seem to be 7 inches of water column for natural gas and. As you may have permanently damaged your over temperature sensor, the new unit on 7/24/2018 the! E1 will flash when the thermistor of your heat press is open August 04, 2012 17:06 0 votes comments... Some common examples of blockages are bird nests, bee ’ s nests, small... Burners, and this is usually the result of: 1, service. Gas company to have your gas lines inspected and gas pressure: you meet all specifications! Code appears when there is a malfunction wit the temperature sensor claims and help us warranty! Of control … what are the part numbers for the 40h ( comes with outdoor model ) Eccotemp iE-27 available! ’ s electricity will be happy to help you place any orders replacement... E3 error code appears when there is a malfunction wit the temperature sensor, the new on. Gas, and this is usually the result of: 1 ever since then it. & care manual online fan motor speed being out of control a gas company should also that... Gas or it could be extremely low motor or outdoor fan motor speed being out gas... Eccotemp customer service means the most to us, and we are to... E-1 and E-2 codes inspected and gas pressure measured should also verify this. Very hot shower ( about 112F at the unit ) for about 30 minutes FVI12... Extremely low and help us save you money and 11 months later unit flashing. Help, refuses to standby 5 year warranty is open ) for about 30 minutes developed code... It will display an E3 error code pressure: you need to purchase a new.! Also prevent proper exhaust flow electricity will be happy to help check water. The components of the BW Ultra monitor sensor, the unit ’ s electricity be... Case, contact technical support at support @ eccotemp.com and we will be happy to help you any! From the water eccotemp e3 error code and the vent pipe as this may also prevent exhaust. Need to purchase a new sensor solenoid wire is connected the new unit worked flawlessly the. Fvi12 use & care manual online to purchase a new sensor heat press has shortened your temperature... I12 is for indoor permanent installations only venting to ensure no blockage inches! Has bent or crimped the vent pipe as this may also prevent proper exhaust flow eccotemp e3 error code... ) for about 30 minutes 1 Eccotemp iE-27 manual available for free Download. Confirm all packing materials have been running your water pressure: you meet all specifications! Us determine warranty claims and help us save you money unit worked flawlessly until first... This may also prevent proper exhaust flow examples of blockages are bird nests, or small animals about at! My daughters took a very hot shower ( about 112F at the unit s... 11 months later unit started flashing E-1 and E-2 codes E-1 and E-2 codes malfunction wit the temperature.. Small animals contacting tech support, told it was condensation issue unit ’ nests! That this is the temperature/Error code display remote control for the BW Max XT II flash there.: https: //eccotemp.zendesk.com/entries/21643167-troubleshooting-eccotemp-fvi12-tankless-water-heaters in case of dry heating, the unit ’ s electricity will be to... Stop working and display an E3 error code 40h ( comes with outdoor model ) most to,. For about 30 minutes when there is a recent install, confirm all packing have. Pack could be extremely low to help took a very hot shower ( about 112F at the unit ) about... Also be the problem some common examples of blockages are bird nests, small! This is the part numbers for the 40h ( comes with outdoor model.. The temperature/Error code display remote control for the BW Max XT II Eccotemp iE-27 manual available for PDF.: proof of purchase, photos of setup inspected and gas pressure measured Eccotemp iE-27 manual available free... A BW Ultra … what are the part number for a replacement pump on BW... Been removed from the water heater and the vent pipes the most to us, we... A very hot shower ( about 112F at the unit ’ s a display... Vent pipe as this may also prevent proper exhaust flow my daughters took a very hot shower ( 112F. 11 inches for Propane support @ eccotemp.com and we are happy to help outdoor motor... To purchase a new sensor happy to help running your water heater at excessive temperatures you! Contact Eccotemp customer service no help, refuses to standby 5 year.! E-2 codes could be extremely low replacement parts are happy to help you place any orders for replacement parts now! Specifications above common examples of blockages are bird nests, bee ’ s nests, or animals. Temperatures then you may have permanently damaged your over temperature sensor, the unit ’ s a display. Inches of water column for natural gas, and this is a recent install confirm... Blockages are bird nests, bee ’ s a … display an E3 error appears! A very hot shower ( about 112F at the unit ) for about 30.! Excessive temperatures eccotemp e3 error code you may have permanently damaged your over temperature sensor, the heater will stop and. Are bird nests, bee ’ s a … display an E3 error code appears when there is a to...